This is an article about iFOREX support. iFOREX is a long-established forex broker established in 1996 and has a long history of being a reliable forex broker.
The support system is excellent, and you can use it with even greater peace of mind.
I will explain in detail how to contact the various contact points.
- About iFOREX Customer Support
- How to contact it
About iFOREX Customer Support Service
iFOREX provides the following means of inquiry.
How to Check on iFOREX Official Website
Follow “Our Company” -> “Contact Us” from the top page of iFOREX official website.
Live Chat is the Most Recommended!
The best way to inquire is through live chat.
You can communicate with support staff in real time.
Depending on the nature of your inquiry, this may be the fastest way to resolve it.
However, depending on the country and language, live chat service hours may be limited.
If the staff is not available, you can send them an e-mail. However, replies will be sent on weekdays after the vacations and will be a little delayed.
Notes on the content of the inquiry
iFOREX does not respond to the following types of inquiries.
- Trading methods and strategies
- Forecasting market price movements
- How to use Metatrader (MT4, MT5)
In particular, iFOREX is not able to answer any questions regarding investment advice.
This is prohibited by law.
Also, it is better to avoid inquiring about the basic terms and contents of trading such as what is forex, what is a currency pair, and what is a spread nd so on.
(If the support is not busy, they may be able to tell you.)
On the other hand, you should contact the support desk for the following information and inquiry.
- After opening my account, I sent my personal identification documents, but they are not approved yet.
- I have made a withdrawal request, but the money has not arrived yet.
- I tried to place an order or close a position, but an error occurred.
- There are no answers to other frequently asked questions.
iFOREX Frequently Asked Questions (FAQ) are available on the official website.
If you have any questions, please check the FAQ first.
How to Make Inquiries
From here, I will explain the specific inquiry procedures for each contact point.
This is the most user-friendly live chat.
You do not need to have an account with iFOREX to use the live chat.
Access to Live Chat
Click on the Live Chat icon on the left side of iFOREX official website.
Enter chat room
A chat space will pop up.
Enter your email address and questions, and click START CHAT to start the chat.
You can send an email to the following email address listed on the support page.
You can send an email at any time, but you should expect a response on the next business day.
If your inquiry is about your own account, please remember to include your name and email address.
You can also call the telephone contacts in your country.
Unfortunately, not all countries have a telephone contact, but you can call if you have an urgent inquiry.
What did you think?
iFOREX offers a variety of support systems.
If you have any problems, please try to use it!
＼Just 3 minutes!!／